Housing

Getting maximum value from change in Housing.

Digital Transformation in housing doesn’t mean 5G networks, smart homes, automation, robotics & drones and Digital Twin Computing. The technology solutions needed by most housing providers is less about elaborate innovation and more about the efficient delivery of their vital services. We understand the challenges faced by housing providers when it comes to managing their housing projects and housing solutions. Continuous changes to legislation mean that compliance is a top priority, including compliance around decarbonisation and property safety in accordance with the Social Housing Regulation Act (2023).

Housing Estate With City In Background

Nine Feet Tall helped us at critical time when resources were stretched and composure essential. Their ability to take complex situations and bring clarity to them was a real asset at a crucial time.

Donna Baddely
Executive Director, Curo

How We Can Help You

 

With so many properties under their care, housing providers require effective digital solutions to manage asset data and provide streamlined customer solutions that empower residents to take control of their living spaces. By investing in modernised platforms, housing providers can strengthen their connections with residents and improve the overall resident experience. As a housing consultant, we specialise in helping housing providers navigate the complexities of digital transformation and ensure successful implementation of technology solutions that meet their unique needs. Here’s how we can help:

Portfolio Prioritisation

With so many different targets to hit and limited resources, focus needs to be on high impact items. We help you to prioritse and sequence your portfolio to deliver maximum value.

Data Strategy and Management

Ensuring completeness and accuracy of customer and asset data by creating a single source and ensuring the right processes and ways of working are in place to use the power of data.

Change Management

Modernisation and improvement through changing ways of working, behaviours and organisational culture. Creating high performing teams and building change capability to deliver the vast portfolio of change.

Post M&A Integration

M&A activity can cause disruption and reduce productivity. We can help manage the change and make sure the culture and strategy are aligned to deliver the post-merger vision.

Nine Feet Tall can help you define the right future operating model for your housing organisation. We have over 20 years of experience in providing expert consultancy advice and delivery services to many of the top UK housing providers. Our team has worked on numerous housing solutions and strategies, supporting clients to accelerate delivery, realise benefits faster, and make change stick. Our focus is on achieving real results for our clients, making them more profitable, agile, and competitive in the housing market. Whether you’re looking to select a new technology, optimise your assets, streamline your operations, or enhance your customer experience, Nine Feet Tall can provide tailored guidance and support as a housing consultant and housing consultancy.

A World of Change Ahead for Housing Associations

The pressures of change on housing associations are coming from many different sources, creating an urgent need for dramatic reforms to operations and an increased focus in funding to tackle the strains in the sector.

 

We consider the challenges stacking up in the sector and explore strategies for dealing with them in the immediate and long term.

Why Choose Us

Selecting us means gaining access to unparalleled expertise in housing solutions. Our seasoned team brings over 17 years of hands-on experience, specialising in house projects and housing strategies. As your dedicated housing consultant, we offer tailored consultancy services focused on your unique housing projects.

Our consultancy is a trusted partner for housing providers, ensuring effective delivery and implementation of housing solutions. With a laser focus on your housing project’s success, we accelerate delivery timelines, optimise benefits, and embed lasting change. Choose our housing consultancy to drive your projects forward, ensuring agility, profitability, and a competitive edge in the ever-evolving housing landscape.

How we’ve helped our clients thrive

Frequently Asked Questions

What role does leadership play in driving successful change management in housing associations?

Leaders need to set out a clear and inspiring vision, articulating a bold strategy that embraces transformation, ensuring alignment across the organisation. They can set the tone for encouraging openness to change and addressing resistance through effective communication and training. Leaders can also equip teams with the expertise needed to implement new technologies, comply with regulations, and deliver strategic goals effectively.

Why is digital transformation critical for the future of housing associations?

Digital transformation is the answer to many challenges facing housing organisations. Today’s customers expect digital access to services and most sectors are evolving to support this. Robust IT systems enable integration across departments and support scalable solutions for future growth. Technology also enhances data accuracy and accessibility, which are critical for compliance and informed decision-making. Digital transformation is essential, success requires strong data governance, investment in skills development, and careful vendor selection to ensure cost-effective implementation.

How can a proactive approach to change management benefit housing associations?

Having worked with a number of housing associations we have seen how streamlining the adoption of new technologies can aid tenant experiences and operational efficiency. Change Management can build a culture of adaptability and minimise resistance to change, ensuring smooth implementation of new policies or systems. Furthermore, enabling the strategic prioritisation of projects to align with organisational objectives will allow for measurable outcomes.

Housing Consulting Experts

Speak to one of our industry experts today and take control of your programme.

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