Third Sector

Keeping people at the heart whilst accelerating change and efficiency in the Third Sector.

We know that there are many serious challenges impacting charities and other third sector and not for profit organisations, including management consulting firms and business management consultants. The current unpredictable economy, reduced income streams, and the need to continuously adapt services and ways of working to name a few.

There is ongoing pressure to continuously deliver services with budgetary and regulatory constraints, but resilience and efficiency are everything for those who rely on your vital support. Making a positive difference in this environment isn’t easy.

Rocks With Orange Hue

Nine Feet Tall supported the NSPCC PMO team. They were professional and picked up our challenges very quickly. Ali and her team’s approach gained instant trust from key stakeholders and felt they could be open and honest. 9FT were amenable, friendly and a pleasure to work with.

NSPCC

To gain momentum and land change well, you need to be able to harness operational efficiencies, innovate, design and deliver the right services, attract and develop great talent, and make the most of digital opportunities. This is where a management consultant or management consultancy can help, by providing a blend of advisory and delivery knowledge to provide a practical and action-orientated approach to help our clients in the charity and not for profit sector overcome the challenges they face.

More than ever, you will need to maintain organisational agility and remove the shackles of legacy technologies, archaic ways of working and old governance structures. Does your organisation have what it needs to plan ahead, actively seek partnerships and reconsider your organisational structure? A consultant management system can help you streamline processes and implement new technologies to stay ahead of the curve.

We work with charities, housing associations, sports organisations, social enterprises and membership and chartered bodies to design solutions with implementation in mind, so change can be delivered rapidly and successfully. Our focus is on achieving real results for our clients, making them more impactful, agile and competitive. Whether you’re looking for management consulting firms, business management consultants, or a consultant management system, we have the expertise and experience to help you succeed.

Supporting charities to deliver long lasting change

We can sometimes offer reduced rate of pro bono consulting support for discreet pieces of work in the charity sector. If your charity is looking for project or change management expertise click the button below to find out more.

Does your charity have the right structure for the future?

With insight from charities including Mencap, St John Ambulance and Blue Cross, our free guide explores:

  • Triggers for organisational design
  • Design principals
  • How to manage the different phases of organisational design

How We Can Help You

 

We work with charities, social enterprises and membership and chartered bodies to design solutions with implementation in mind, so change can be delivered rapidly and successfully. Our focus is on achieving real results for our clients, making them more impactful, agile and competitive.

Embed your strategy

If you know what you want to achieve but don’t know how to get there, we will have your back. We work as your trusted advisor to help shape and make your transformation strategy a reality.

Create a clear line of sight

Sometimes identifying the quick wins can help get a transformation off the ground. We support you to review and prioritise your change initiatives, aligning to your strategy and ensuring they will deliver clear outcomes and the required behavioural changes.

Review organisation design and operating model

Helping you to select the right design and operating model that sets your organisation up for success and makes the best use of your resources. We can also support transition and implementation if required.

Service Design and Product reviews

Is your product and service mix fit for the future?  Using Design Thinking principles, we can support your teams to undertake a review and ensure you optimise customer experience opportunities.

Breathe new life into challenging projects

Your strategy may be full of initiatives but lack a project delivery plan. We can help you determine what is needed for your strategy to succeed. We will also rescue tricky, complex, stagnating or failing projects with a cost-efficient and flexible resource model to increase capability when your permanent teams are stretched.

Embrace technology and digital transformation

You may know that you need digital solutions, but not know which. We can guide you through the selection and implementation of technology so that you become more efficient, more agile and are set up to get better results. We will also make sure your end users adopt the technology to deliver value for your organisation.

We will work with your throughout to establish the best ways of working. If you’re experiencing cultural challenges with ways of working​ or a lack of common sense of purpose between front line team & ops team, we can build collaboration and cohesion. We can help with recruitment, retention, training, leadership and strategies to engage your staff and volunteers.

Why Choose Us

Choose us as your preferred partner in third-sector management consulting. Our seasoned team blends expertise with a robust consultant management system, providing tailored solutions for your unique challenges. With a track record of success, we understand the intricacies of the third sector. We prioritise your organizational goals, delivering practical and impactful outcomes.

Trust us for a collaborative approach that enhances your efficiency, agility, and overall competitiveness. At Nine Feet Tall, we go beyond consultancy – we become your dedicated ally in navigating the complexities of the third sector, ensuring lasting positive change and sustained growth.

How we’ve helped our clients thrive

Frequently Asked Questions

What role does collaboration play in the effectiveness of process redesign for charities?

Collaboration is essential for impactful charities. Process redesign fosters better communication and collaboration within teams, breaking down barriers and aligning everyone towards common goals. Engaging stakeholders in the redesign process ensures that everyone is on the same page and committed to driving meaningful change.

How can charities overcome the challenges associated with implementing process redesign?

Embracing change is key. Although daunting, it’s necessary for progress. Involving stakeholders, including team members, donors, and beneficiaries, in the redesign process ensures valuable insights and buy-in for successful implementation. Additionally, continuous improvement is vital; process redesign is an ongoing journey that requires regular evaluation and refinement.

What exactly is process redesign, and how can it benefit charities?

Process redesign is about identifying inefficiencies, eliminating unnecessary steps, and creating streamlined workflows. For charities, this means optimising operational strategies to maximise impact. By cutting out the excess and streamlining workflows, charities can respond swiftly to community needs and make the most of their resources.

Do Nine Feet Tall offer delivery or assurance?

We do both! If you need us to design, set up or deliver your project or programme we can provide the expertise you need to ensure your desired outcomes are achieved. If you have projects in flight already, we can risk assess and provide assurance on what you need to make it a success.

How will we work with you?

We engage in collaborative management consulting to empower you and your team in delivering impactful results. At Nine Feet Tall, we recognise that co-design is paramount, ensuring active engagement with key areas of your organisation. Our business management consultants work alongside you, making sure to bring everyone on the journey towards success.

This approach, coupled with our effective consultant management system, enhances the synergy between our expertise and your organisational goals, fostering a collaborative environment that maximises the potential for positive outcomes in every facet of your operations.

What is a digital transformation strategy?

A digital transformation strategy is a detailed plan for achieving your organisation’s desired transformation outcomes. You might have lots of initiatives for improving operations or customer experience, a strategy will put them into a deliverable plan. We know from experience that digital transformation is never just about technology, but actually affects all areas of your organisation’s canvas including people, ways of working, process and public perception. Nine Feet Tall can work with you to create this actionable delivery plan to transform your organisation.

How can third sector organisations drive operational efficiencies?

In the third sector, every penny and moment are precious amidst economic storms and operational challenges. Recognising the need for efficiency, whether through a new operating model, partnerships, or digital solutions, our management consultancy expertise shines. We collaborate to identify quick wins and long-term savings, defining and driving efficiency metrics. With our business management consultants, tangible cost savings in time and headcount are transparent.

Working seamlessly with Nine Feet Tall ensures effective implementation of new processes, minimising operational disruptions. We expertly manage changes, monitor benefits, and help you achieve your goals, maximising operational efficiency across your organisation with our consultant management system.

Why would not for profit organisations need consultancy advice?

In the realm of non-profit organisations, our profound experience reveals a vibrant community of talented and passionate individuals who ardently embrace change. However, the challenge lies in stretched resources, making change implementation amidst daily operations a daunting task.

This is where our expertise in management consulting becomes invaluable. We recognise that managing change alongside daily operations is a delicate balance, and our consultant management system is designed to de-risk programs, ensuring seamless service delivery during transitions. Choosing a business management consultant can be a leap of faith, but our sector-specific track record instils trust. Rest assured; your desired change is in safe hands with us.

What challenges do charities face in IT project management and how can they be addressed?

Key challenges include limited budgets, outdated infrastructure, cybersecurity risks, and maintaining team cohesion in hybrid settings. These can be addressed by prioritising cost-effective cloud solutions, conducting regular staff training on security, defining clear hybrid working policies, and using project management tools like Trello or Jira to track progress and engage stakeholders effectively.

How can charities successfully integrate remote and hybrid working into IT project management?

Charities can integrate remote and hybrid working by leveraging cloud-based collaboration tools like Microsoft Teams and Google Workspace, implementing robust cybersecurity measures such as multi-factor authentication, and fostering a hybrid culture with clear communication and leadership alignment. Agile methodologies and digital dashboards also help maintain productivity and transparency across dispersed teams.

What is charity IT project management and why is it important?

Charity IT project management is the process of planning, executing, and overseeing technology projects within nonprofit organisations to ensure they align with mission goals, budget constraints, and resource limitations. It is important because it helps charities implement digital tools efficiently, improve service delivery, and maintain cybersecurity while adapting to remote and hybrid working environments.

Third Sector Consulting Experts

Book your free 1:1 consultation with one of our industry experts and get your transformation on track today.

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