NHS Cancer Services
Avon, Somerset & Wiltshire NHS Cancer Services (ASWCS) is the cancer network for Bristol, South Gloucestershire, Somerset and Wiltshire. Their aim is to improve the quality of cancer services provided throughout the region.
High performing teams
With many internal and external stakeholders, fluid boundaries between roles and responsibilities and a “meeting-intense” culture, it was difficult to prioritise activities and ensure ASWCS continued to provide best value. ASWCS approached us to facilitate the change management activities that needed to take place to unite the team, develop their brand, agree priorities and improve internal and external processes.
Results
Established a culture of continuous improvement; improved team performance and collaboration.
Nine Feet Tall managed to present a clear picture of our customer pathway and touch points, identifying real efficiencies and improving team work between the various teams, partners and providers.
Tariq White
Nursing Director,
NHS Cancer Services
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