Viridor
With over 3,000 employees, Viridor is one of the UK’s largest utilities companies. Its primary services are in plastics recycling and energy recovery. Viridor boasts the UK’s largest network of 300+ advanced recycling, energy recovery and landfill diversion facilities with a waste collection service of 600+ vehicles.
Work Management
Across the recycling sites, Viridor needed to upgrade asset management software. A Work Management project was established to implement the new system to all sites.
9FT onboarded to the project team quickly and effectively. They have been great to work with and have fitted in well. The project is not easy but the 9FT team has displayed excellent resillience and positive outlook. I wouldn’t hesitate to recommend 9FT in the future.
Richard Robinson
SHEQS Director,
Viridor
Project & Change Management
Nine Feet Tall were brought in to manage the implementation of the new IT system to keep the project on track and provide key Project and Change Management services, including a communications strategy. The project was smoothly delivered remotely by an agile team who prioritised communication and flexibility. Nine Feet Tall successfully completed the implementation of Holistech Web to three recycling sites. The project was publicly praised for its success, highlighting the positive impact of the change management approach.
IT Improvement Project Worth £500k Successfully implemented
Upgraded Users
Go Lives Delivered on Time
Policy and Procedure Review
Following Viridor’s recent aquisition of Scandanavian company Quantafuel, Nine Feet Tall were engaged to provide one single, comprehensive suite of Viridor policies and procedures which fully integrated all Quantafuel requirements and was in full compliance with relevant regional laws and regulations. Nine Feet Tall provided Project Management, Analysis and Stakeholder Management to align these policies and procedures.
User Adoption
Viridor wanted to improve user adoption of their D365 Asset Management Module. Nine Feet Tall were engaged to assess and encourage adoption and embed the system into ways of working across Viridor. Nine Feet Tall established governance structures within the wider project team to monitor and track improvements to the Asset Management Module. Nine Feet Tall acted as the communication and engagement lead to build momentum and embed the module into ways of working. This work included establishing a super user induction programme, refreshing training material and delivering tailored onsite stakeholder group sessions.
Users adopting new module
Super users upskilled
NFT professionally managed all of the challenges and adapted quickly on multiple occasions to realign the project with ever changing business expectations. Successful implementations on numerous sites is a testament to the hard work and calm nature that came with Nine Feet Tall being involved on the project.
Sophie Quinn-Sheahan
Viridor
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