Putting the proof in the pudding 

Very few leaders would be permitted to embark on large-scale transformation without being able to articulate the intended benefits to the organisation. Benefits Realisation ensures that benefits are derived from tangible outputs and outcomes following a delivery. It creates a practical framework to identify, define, measure, and track expected benefits, keeping your team focused on outcomes that truly align with your strategic goals. 

Benefits realisation is crucial because it ensures that your organisation achieves the value promised by its projects and transformations. Without a clear benefits realisation process, the positive outcomes of change initiatives can easily be lost or overlooked after project completion.  

We’ve had a challenging change transformation agenda this year and Nine Feet Tall really hit the ground running to help us deliver some tough projects on time. As a result we are on track with our programme and delivering on our promises to enable change.

Andrew Caple
Head of IT Change and Transformation, Smiths News

What are the risks of not conducting Benefits Realisation?

Misalignment with Strategic Goals

Without clearly defining and tracking benefits, transformations risk drifting away from the organisation’s core objectives, resulting in changes that do not deliver meaningful value or competitive advantage. 

Overestimated or Unrealistic Expectations

Failure to identify and quantify benefits early can lead to unrealistic forecasts, which disappoint stakeholders and erode trust in future transformation efforts. 

Lost Value Post-Implementation

Projects are often considered complete once deliverables are delivered, but actual benefits often materialise afterwards. Neglecting this realisation phase can mean your organisation misses out on sustained improvements and return on investment. 

 

Lack of Accountability and Ownership

Without owners assigned to benefits, progress stalls, reducing motivation and momentum. This can also create gaps in responsibility for embedding change within business units. 

 

 

Inefficient Resource Use and Increased Costs

Poor benefits management can mask underperforming initiatives, delaying corrective action and increasing the risk that transformation costs outweigh realised value. 

Poor Integration and Silos

Failure to connect benefits tracking across governance, operations, and change management leads to fragmented efforts, making it hard to achieve holistic business improvements. 

 

Capacity Constraints and Timing Misalignment

Inability to match organisational capacity with change demands can overwhelm teams, resulting in bottlenecks that disrupt benefits delivery. 

Impact on future programmes

Without Benefits Management it can be hard to take learnings forward to future programmes and continuously improve.

How we work with you

At Nine Feet Tall we work with you to focus on defining project success through benefits realisation and agreed success criteria. As a critical friend, our role is partly about challenging benefits identification in a logical, pragmatic way, limiting confusion and misalignment. We will also support you to explore benefits which might not have We want your benefits to be ‘real’, owned and achievable so we will collaborate with you to understand how you will measure benefits 

 

Our approach to Benefits Realisation

Business Analysis

Define Phase

Through a Vision & Benefits workshop​ we’ll support you to align on direction and identify key benefits​. 

Shield

Analyse Phase

During this stage we will find a baseline and agree targets and measures​. 

Planning Phase 

We will design and develop a Benefits Realisation Plan & Tracker​ specific to your organisation’s programme.​  

Test and Deploy Phase

There may be some quick wins and early benefits tracked. 

Programme Management

Review Phase

We will report throughout the project life cycle and support you to review and move measurement from project to BAU. 

 

How we’ve helped our clients thrive

Got a Question?

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Frequently Asked Questions

What are the key benefits of your Business Analysis service?
  • Optimised Change Delivery: We ensure your initiatives are aligned to business needs, reducing risks and increasing success rates.
  • Enhanced Stakeholder Buy-In: Promoting engagement and alignment by keeping stakeholders informed and involved.
  • Clear Roadmaps for Change: We provide practical, actionable plans that facilitate smooth transitions from “as-is” to “to-be” states.
  • Improved Decision-Making: We will help enable data-driven insights allow leadership to make confident, evidence-based decisions.
  • Benefits-Driven Framework: We support you to focus on realising value and embedding change to maximise return on investment.
  • Effective Communication and Training: Our tailored communication strategies and training support adoption across all user groups.
Why is digital transformation essential for business growth?

Digital transformation is indispensable for business growth in the financial services sector. It’s not merely an evolution; it’s a strategic imperative. Embracing finance digital transformation is the key to staying ahead in a competitive landscape. It enhances operational efficiency, unlocks new revenue streams, and ensures agility in adapting to market dynamics.

Our proven digital transformation framework goes beyond technology, fostering innovation and resilience. With Nine Feet Tall, embark on a journey where digital transformation consultancy becomes the catalyst for sustainable business growth. Stay relevant, responsive, and ready to capitalise on emerging opportunities in the dynamic realm of financial services.

What are the key benefits of improving operational efficiency?

Improving operational efficiency leads to reduced costs, increased profitability, and enhanced customer satisfaction, making businesses more competitive in their markets.

What does successful transformation look like?

We believe that identifying benefits at the start of any programme is an integral part of the design. Scoping the vision should be done early on and metrics should be set up to make sure the outcomes and benefits are measured. At Nine Feet Tall, we design solutions with implementation in mind, so you can have confidence the benefits are realistic and achievable.

Ready to talk benefits?

Book a 1:1 consultation with our Benefits Realisation specialists today.

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