Preparing Your Team for ERP Implementation: A Guide to Navigating Change
If you decided to run a marathon, and you’re not ‘a runner’, you would hopefully consider doing some solid preparatory work and research before commencing this endeavour. Beginning an Enterprise Resource Planning (ERP) implementation is no different: in order to set yourself and your team up for success, it is strongly recommended to focus on ERP implementation preparation first. Here are four things to consider:
Defining clear project goals and objectives
Running a marathon for a personal best time, and running a marathon for the atmosphere and mental health benefits are two very different things, requiring different approaches. For your ERP project, be sure to really hone in on your goals, scope and objectives – which problem(s) is/are this piece of technology trying to solve? It is advisable to be as specific as possible upfront in terms of your implementation strategy, because that will only aid the precision and detail of your implementation.
Building and aligning your implementation team
It will be the people, not the technology, that render your ERP system implementation a success. Unite brilliant people in a specially designated team to lead your implementation efforts and ensure they are aligned on the goals, scope and objectives. It is also of crucial importance that these people have the authority and autonomy to make decisions so that progress is not mired in bureaucracy. It is also strongly advantageous to include someone who has prior ERP implementation experience – such as an ERP implementation consultant.
ERP Change Guide
In this guide we explain:
- The factors needed to land your transformation programme successfully
- How to lead and embed change
- The importance of splitting out the elements involved in change
Fostering organisation-wide engagement
It is likely that the introduction of an ERP system will bring about significant change across numerous departments of any organisation, if not the whole organisation, which mean bring in the wider team to the ERP implementation preparation process is key. Of course, your project team will be vital to drive the project forwards, but to really land the project with the wider staff, try as far as possible to involve them in the process. You want your colleagues to feel like they are a part of the change, rather than having the change done ‘to’ them. Consider your change management approach and award it equal weight to your project or programme management planning.
Developing a comprehensive training strategy
Too often companies distil training down to the simplistic view of ‘systems training’ – for example, ‘Finance are getting a new Finance system, so Finance need training on the new system’. It’s essential to take a holistic approach to training and think about every group of people who will interface with the new system, and how their tasks and behaviours will need to change. Employees will need time to adjust to these new ways of working, so in your planning aim to give them ample opportunities to practise what they learn before they need to apply their knowledge in the new system to real data. Comprehensive training is a vital component of ERP implementation preparation.
An ERP project is a marathon, not a sprint, and Nine Feet Tall can help really set the project, and the company, up for success. Get in touch today.
